Monitor Generative AI in real time
NeuralTrust provides real-time visibility and alerts on the health, performance, and security of Generative AI services
PRODUCT
Uncover issues before they escalate
Achieve end-to-end visibility
Surface critical information about every layer of your Generative AI service, including functional, technical, and security monitoring
Get notified about anomalous activity
Create and manage a comprehensive suite of monitors to detect anomalous events, outliers, and errors.
Find the root cause and organize remediation
Correlate alerts, metrics, and traces to identify the root cause and set up and track remediation tasks.
Monitor GenAI across platforms and stacks
Standardize observability and monitoring at scale across applications, LLMs, and clouds.
RISKS
Generative AI introduces a whole new set of risks
Jailbreaks
Manipulation of the prompts to bypass security measures or constraints
Data leakage
Unintended exposure of sensitive or private information through prompts and responses
Resource abuse
Anomalous levels of usage that can signal fraud, impersonations, and other attacks
Inappropriate content
Introduction in prompts and responses of harmful, offensive, or biased content
Model degradation
Decline in the accuracy or performance of the AI's responses over time
Hallucinations
Generation of false or misleading information that the AI presents as factual
Service downtime
Interruptions in service availability or delays in response times affecting user experience
Agent errors
Mistakes made by the AI in understanding user queries and executing system actions
Cost spikes
Unexpected increases in the number of tokens and operational costs
INTEGRATION
Start monitoring in less than 5 minutes
DATA SECURITY & PRIVACY
Your trust, our priority
Enterprise scale
NeuralTrust is designed to handle vast amounts of data, ensuring robust performance at scale
Privacy controls
Decide whether to anonymize users or gather analytics without storing user data
Choose hosting
Opt for our SaaS in the EU or US regions, or self-host NeuralTrust in your private cloud or on-premise
USERS
Who is it for?
You lack a unified system to oversee the performance of multiple LLM initiatives.
You are tired of “why are responses wrong” messages and being the last to know.
You need to achieve and uphold high responsible AI standards.
You need to ensure the reliability and uptime of mission-critical LLMs.
Your current monitoring tools aren't equipped to address the new AI risks.
You are not prepared to deal with non-deterministic, evolving LLM behavior.
Your current compliance tools aren't equipped to monitor AI-specific security concerns.
You need to ensure Generative AI operates within legal and ethical boundaries.
You need a standard company-wide platform to exert effective compliance.
Start monitoring today
Frequently asked Questions (FAQ)
Can I monitor in real time how my chatbot is being used?
Yes, with NeuralTrust you can have real-time data on how the chatbot at your company is used. This way, you can have a clear understanding of the answers it provides, the volume of conversations, and the most frequent questions asked.
Can I monitor the answers given by my chatbot
Yes, often chatbots do not give the best answers and even share dangerous information. With NeuralTrust, you can detect malicious prompts and implement a fast solution.Â
Can I detect dangerous answers given by my chatbot?
Yes, with Neural Trust you can detect dangerous answers and information that is being shared by your chatbot. It also helps you to create the necessary firewalls so that it never does this again.
Is there a Google Analytics for chatbots?
Yes, NeuralTrust is the equivalent of Google Analytics for Generative AI. With our software, you can see an in-depth analysis of all the relevant information regarding your chatbot and user conversations.