Analytics for GenAI, text, and speech
NeuralTrust provides insights into the performance of chatbots, call centers, and customer feedback to help you deliver exceptional services
PRODUCT
This is the Google Analytics of the `Conversational Era`
Learn how people use your product
Understand who uses the product or service, the level of engagement it generates, and collect user feedback.
Discover topics of conversation
Identify relevant themes at a granular level. Evaluate how each topic performs and identify areas for improvement.
Create a funnel to measure success
Analyze how themes and sentiments evolve over a conversation and lead towards a desired outcome or event.
Personalize metrics without limits
From sentiment scoring to communication style to level of readability — define your own metrics or use pre-defined templates.
INTEGRATION
Start measuring in less than 5 minutes
DATA SECURITY & PRIVACY
Your trust, `our priority`
Enterprise scale
NeuralTrust is designed to handle vast amounts of data, ensuring robust performance at scale
Privacy controls
Decide whether to anonymize users or gather analytics without storing user data
Choose hosting
Opt for our SaaS in the EU or US regions, or self-host NeuralTrust in your private cloud or on-premise
USERS
Who is it for?
Multiple teams across the organization are deploying GenAI products
You don’t have a system to govern and standardize the monitoring of all GenAI initiatives
You need to demonstrate the value of GenAI and require both functional and technical metrics
You are releasing features based on Generative AI, text, or speech.
Your existing product metrics don’t translate well to conversational experiences, making it hard to measure success.
You lack the insights and user feedback to improve AI and conversational features
Critical customer data increasingly comes in the form of texts and conversations.
Your team has limited visibility into chatbot and call center performance, making it difficult to improve service.
Without detailed customer insights and metrics, it’s challenging to identify recurring issues and opportunities.
Start measuring today
Frequently asked Questions (FAQ)
Is there a Google Analytics for chatbots?
Yes, NeuralTrust is the equivalent of Google Analytics for Generative AI. With our software, you can see an in-depth analysis of all the relevant information regarding your chatbot and user conversations.
Can I have real-time AI analytics?
Yes, with NeuralTrust you can have real-time data on how chatbots at your company are used. This way, you can have a clear understanding of the answers it provides, the volume of conversations, and the most frequent questions asked.
How long does it take to obtain AI Analytics?
With NeuralTrust you can have real-time data on how the chatbot at your company is used. This way, you can have a clear understanding of the answers it provides, the volume of conversations, and many more parameters. You will start measuring in less than 5 minutes after integrating NeuralTrust.
Are there Analytics for Generative AI?
Yes, NeuralTrust offers in-depth Analytics for Generative AI applications through a real-time command center with capabilities for analysis, monitoring, red teaming, and security, allowing companies to integrate generative AI in a secure, reliable, and measurable way.